HOW IT WORKS
How We Simplify Safety
At Wombat Safety Software, we believe great safety software should feel simple, supportive, and built around real people doing real work. We use modern technology to build powerful tools, but when it comes to our customers, we’re proudly old school. No robots. No canned replies. Just real people, building software that fits into your day instead of disrupting it. Here's how we do it:
We build Software for Humans
We design Wombat around how people actually work, not how software wants them to work. Every feature exists because someone needed it in the field, in the office, or during an audit. If it doesn’t make your day easier, it doesn’t belong!
We Understand Real Problems
We spent 744 hours interviewing 122 safety professionals over two years to understand what actually gets in the way of doing safety well. And that process didn’t end at launch. We continue to listen, test, and learn from our customers every single day.
We Follow Iterative Design
We constantly refine Wombat based on feedback from real users. Each update is tested against our "12 Second Rule". If someone can’t understand what to do within 12 seconds , it’s not done yet.
We Make Implementation Easy
We set up Wombat in a way that fits how your team already works. No rigid templates or complicated rollouts. We guide you through each step and, if you prefer, verified partners can take the lead while we stay closely involved.
We Stay Connected
When you need help, you talk to a real person on our team, not a chatbot. Your support rep works directly with the developers who built Wombat, so issues get solved quickly and clearly without being passed around.
We Care About People
We’re a team that loves learning, collaborating, and having fun while doing meaningful work. We genuinely care about our customers and the safety of their workplaces, and we show up every day ready to support the people who rely on us.