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How to Provide an Employee with a Reset Password Link

An employee can reset their password in Wombat by visiting the login page, clicking "Reset Password," entering their email address, and clicking "Send Instructions."

They will then receive an email prompting them to reset their password.

If they do not receive the email, an administrator can generate a unique reset link. To do this:

  • Go to People in the left navigation bar,

  • Find the correct person,

  • Open their profile.

  • Click the three dots in the top right corner

  • Select Reset Password.

  • Copy the provided link and share it directly with the user so they can complete the reset process.

For security reasons, password resets cannot be initiated this way for super admins or administrators. This option will not be available for those profiles.