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How deactivate, remove, delete a user

This video will show you how to deactivate, remove and delete a user from Wombat and explain the implications of each.

  • When an employee stops working for the company it is best to deactivate them so that they no longer have the ability to access the system.

  • If the employee is rehired, you can simply reactivate them and all of their historical data will reappear.

  • A user that’s been deactivated will no longer receive emails and will no longer be able to be assigned tasks or future actions. The user will no longer be displayed in dropdown lists, and you will no longer see their to do list or trainings. Their name will still display in history for everything they’ve ever submitted or been attached to.

To deactivate a user

  1. Select People in the left-hand menu, click on the person, change the active toggle from blue to grey.

    • In order to remain compliant with data protection laws in some countries, companies need to be able to remove all references to an employee if the employee makes such a request.

    • To do so, you can remove a user. Removing a user from Wombat will impact history in the system. Where that user was referenced, their name will be replaced with a unique user ID.

    • Removed users can be restored by the administrator if needed.

To remove a user

  1. Select the three dots on the top right-hand side of the screen and select remove user.

  2. If you need to restore this user, you can do so by clicking Admin, selecting users, finding the user you’d like to restore, and clicking the restore icon. Where a user was added to the system in error and simply needs to be deleted, an administrator can do this.

    • Fully deleting a person out of the system is permanent and cannot be restored. Before you can permanently delete a user they first need to be removed as per the instructions in the previous step.

To permanently delete a user

  1. Once the employee has been removed, you can permanently delete them by clicking Admin.

  2. Selecting users, finding the user you’d like to delete, and clicking the delete icon.